1) No refund will be provided for cancellations made within 7 days period of the program start date
2) Cancellations made within a 14 day period (and more than 7 days) are entitled to refund of 50% of the full fee minus a 10% administration and processing fee
3) Cancellations made outside of a 14 day period are entitled to a refund of full fee minus a 10% administration and processing fee) If unable to attend a program/workshop due to exceptional circumstances, enrolment can be shifted to a future program with detailed explanation
4) No partial refunds for sessions not attended